Delivery & Returns Updates
During Promotional & Festive period, some returns may take longer to come back to us. Please be assured we will do our best to issue the refund within our usual timelines.
Orders purchased between 26th November – 31st December have an extended return timeline until 31st January. For eligibility and full returns policy read our T&C’s.
Returning your order
We hope you are happy with your purchase. If you have changed your mind, you may return your order within 14 days in accordance with the Poshglowskincare returns Policy, for a refund.
How to return your online order
If you wish to return your item. You can contact us within 14 days of purchase
Exchanges
We accept exchanges in respect of products purchased from Poshglowskincare or one of our store in Nigeria If you would like to exchange a Poshglowskincare product, simply visit any Poshglowskincare store in Nigeria where you may exchange your product for one of equal monetary value or higher and pay the difference. We only accept exchanges if item has not been opened or tampered with and within 48 hours of purchase
Please note that it is not possible to exchange any products purchased from www.Poshglowskincare.com
Should you require any further information regarding the return or exchange of any poshglowskincare products, please do not hesitate to email us using our online Contact Form and it would be our pleasure to assist you.
REPORT ORDER PROBLEM
Get in touch with our Customer care team by Contact Us form Contact reason to choose – ‘Online Returns’
If you are reporting damaged or defective item, please attach photographic evidence of the product affected when submitting the form.
POSHGLOW GURANTEE
At Poshglowskincare , we stand behind our service, our products and our customers. That is why we have a 100% satisfaction guarantee behind every purchase. If for any reason you are not fully satisfied with any purchase from us you may return any of our products, to the original point of purchase, for a money-back guarantee.*
*For a full refund on Poshglowskincare product, please email us using our online Contact Form within 14 days of receipt. Please keep the product & delivery note for a refund. Valid for Nigerian Residents 18+.