These terms, together with our Privacy Policy and our Website Terms and Conditions and our Returns Policy, sets out the legally binding terms and conditions (the “Terms of Sale”) on which we sell the products displayed for sale on our website.
Please read these Terms of Sale carefully and make sure that you understand them before you create an account or submit an order before you purchase any product on the Website.
These Terms of Sale tell you who we are, how we will provide the products, how you may cancel the contract between us or return products, how we may change or end the contract, what to do if there is a problem, and other important information.
In these Terms of Sale the terms “Poshglow”, “we”, “us” or “our” refer to Poshglowskincare Limited, and “you” refers to you, the user of the Website.
The contract between us and you
By accepting these Terms of Sale, you also accept and agree to be bound by any other policies and rules which govern your use of our services (which are incorporated by reference), as may be updated from time to time, including our:
(b) Returns Policy
These Terms also refer to the following additional documents, which also apply to your use of the Website:
(c) Privacy Policy
(d) Cookies Policy
Each product on the Website is sold subject to its product description. The product description may set out specific conditions related to that product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees.
On accepting these Terms of Sale and the policies and rules incorporated by reference, you are concluding and confirming a legally binding contract with us. Your acceptance is indicated by your clicking on the ‘check box’ and on the ‘I Accept’ button’ as provided on the registration page.
If you are not willing to be bound by these Terms of Sale and the other applicable rules and policies incorporated by reference, please do not click on the “check box” and/or on the “continue” button and do not use the Website to purchase products.
INFORMATION ABOUT US
The products available on the Website are offered for sale by Poshglow Cosmetics Invested Limited, acting through its trading division Poshglowskincare, a company incorporated in Nigeria, England and Wales with registered number 12943062.Poshglow Cosmetics Invested Limited registered office and main trading address is located at 9, Ogundanna street, Ikeja, Lagos, Nigeria.
CONTACT US
You can call our customer service team at +234 90345752228 or reach us via our online Contact Form
If you are emailing us or writing to us in relation to a specific order, please include details of your order to help us to identify it, including your order reference number . If we need to contact you or give you notice in writing, we will do so by email or pre-paid post to the address you provide to us when you placed your order.
OUR PRODUCTS
Eligibility to purchase products from this Website
We deliver to addresses in Nigeria and other parts of the world through our global partner Dhl. Please note that we do not deliver to P.O. box delivery addresses]. If you are accessing this Website from outside the Nigeria you should order through our social media, customercare lines , Amazon or ebay. If you place this other on the website, customer care will contact you to discus shipping oversees shipping terms.
This Website is directed at users located in Nigeria and other parts of the world.. We do not represent that products available on this Website are appropriate for use or available in other locations.
The products available for sale on this Website, and any samples we may provide to you, are for personal use only. You should not purchase products for commercial or professional purposes.If you want to purchase for commercial or professional purposes reach us in the contact form .
We take all reasonable care to ensure that all details, product descriptions and prices of products are accurate. Although we aim to keep the Website as up to date as possible, the information appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order.
Images of products on our Website are for illustrative purposes only. While we make every effort to ensure that colours and images are displayed accurately, we cannot guarantee that your device displays the colour and shades of our products accurately. The products that you order and the packaging of those products may vary from the images on the Website.
By placing an order through this Website you warrant that you are at least eighteen (18) years old and that you are capable of entering into legally binding contracts.
The contract between us will be concluded when we email you to confirm that the product(s) have been dispatched. The contract for your order will be concluded in the Nigeria ,and the language of the contract will be English.
If we are unable to supply you with a product or your order cannot be accepted we will inform you of this as soon as possible.
In some cases we may not be able to accept an order. For example, this might be because a product is out of stock, because we have identified an error in the price or description, we have been unable to obtain authorisation for your payment, or you do not meet the eligibility to order criteria. We reserve the right to cancel or suspend any transaction we suspect is fraudulent or has been made for commercial or professional purposes.
We will, where possible give you the option to order a different product of the same type or alternatively, to cancel your order. Should you opt to cancel your order no charge will be made to your credit card and, in the event that we have already taken payment, a full refund will be made to your original payment method. Please note that it can take up to [seven working] days for funds to be transferred to your bank account.
We may include samples in your order at our discretion. Unless such samples are advertised on the Website as being linked to a purchase (in which case specific terms and conditions will govern the dissemination of those samples), such discretionary samples are subject to availability and available at our discretion. You may not sell or resell any of the samples you receive from us.
Where advertised as available, gift packaging and gift messages options are subject to the terms and conditions that govern those services. You agree not to send personal gift card messages with content that is threatening, embarrassing, abusive, harassing, obscene, hateful or otherwise inappropriate.The prices of the products are given in pounds sterling and are inclusive of VAT. We use our best efforts to ensure that the prices of the products are correct at the time of completing an order.
PRICE AND PAYMENT
The final price payable by you for the product will be the price indicated on the page that is shown to you immediately before you place your order on the Website and in your order dispatch confirmation email.
We accept payment with MasterCard, VISA, Maestro and American Express debit cards. All payments must be made at the time when the order is placed. Your credit or debit card will be charged when your order is ready for dispatch.
We use third party payment providers to receive payments. We are not responsible for delays or errors in transaction, execution or cancellation of orders due to payment issues.
OUR RIGHTS TO VARY THESE ITEMS
We may update these Terms from time to time, for example to reflect changes in the law or to meet regulatory requirements, and reserve the right to do so at any time without any prior written notice to you. Your continued use of the Website subsequent to the posting of changes or updates shall mean that you accept and agree to the revisions, but we recommend that every time you order products from the Website that you check these Terms to ensure you understand the terms which will apply at that time which will apply to the Contract between us.
If we have to revise these Terms as they apply to an existing order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes.
WE ARE NOT RESPONSIBLE FOR DELAYS OUTSIDE OUR CONTROL
If our supply of the products is delayed by an event outside of our control then we will contact you as soon as possible to let you know that a delay may occur, and we will take steps to minimise the effect of the delay. We will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products for which you have paid for but have not received.